I'm Sunanda, experienced working within start-up companies’ leadership teams as they evolve to meet new challenges and expectations, supporting their vision and goals with innovation to best help them reach those goals.
My early career in the call centre industry, call handling plus campaign & project management, led to setting up and managing the call centre for PPP Group at PPP Lifetime Care... head-hunted for a consultant role with The L&R Group, later Sitel Corp and my own consulting practice.
THATS WHERE I COME IN
With clients in telecoms, insurance, professional education, mail-order and utilities, key achievements included designing and delivering management development training in French; co-ordinating the origination and route to market for a professionally accredited qualification for the Institute of Direct Marketing and running the first courses to Call Centre Managers; setting up and managing a respected monthly industry network event.
Consultancy services for entrepreneurs and SME’s, has included digital transformation, building new products, services and platforms to respond to customer demand, building an e-learning platform for a global consulting practice; developing internal capabilities to better serve customers; automation of key processes; digitization of functions partnering with business units and external suppliers to support the process.
As an entrepreneur, I have set up an event catering business, a delicatessen, a food manufacturing business, a coaching practice, a marketing agency, a VA agency and a ladies fashion retail store.
WHAT DO YOU PLAN TO CREATE
What's the big idea?
and what do you need, to get that done?
To bring your vision smoothly into reality: accountability partners, your support network and implementation team will support your success.
Getting which ONE thing done will enable you to do 'your thing'?
MAYBE I CAN HELP?
Freelance, agency & client-side work
Content creation & copy-writing
Business requirements analysis & specification
Budget management including P&L
Business process management & outsourcing
Coaching, mentoring, teaching & training
International experience – both global projects & working abroad
Relationship management – with suppliers, partners, clients & agencies
Web strategy, website design & social media set up
People & team management
Senior Management Team, Interim MD, COO
HOW CAN I HELP...?
If you have a project in mind and you would like to explore what's involved in working together, make contact using the form below...